Frequently Asked Questions

What amenities does The Durham offer?

The Durham offers a resort-inspired pool, fully equipped 24/7 fitness center, and laundry care center.

What features and appliances come with the apartment?

Apartment homes at The Durham include energy-efficient appliances, washer and dryer connections, and walk-in closets, with select homes offering wood-burning fireplaces and furnished options.

How do I apply, and what are the application and deposit fees?

You can apply online through our leasing portal or stop by the leasing office to apply in person. Each adult pays a non-refundable $75 application fee, along with a one-time $100 administrative fee. Once you’re approved and select your home, a security deposit (typically $250 to one month’s rent) is paid at that time to reserve your apartment and help make your move-in process as seamless as possible.

What are your income, credit, and background requirements?

We require income of at least three times the monthly rent and review credit, background, and rental history according to our written rental criteria. If you have questions about your specific situation, our team is happy to talk it through with you before you apply.

How do I submit maintenance requests, and do you offer 24/7 emergency maintenance?

For non-emergency maintenance, you can submit a request anytime through our online resident portal. We also provide 24/7 emergency maintenance for urgent issues. If you’re experiencing an emergency, please call our office and select the emergency option so we can assist you right away even after hours.